Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms on our website
- Subscribe to our newsletter or updates
- Communicate with us via email or phone
- Participate in surveys or feedback requests
Types of Information Collected:
- Name and contact information (email address, phone number)
- Messages and communications you send to us
- Technical information about your device and browser
- Website usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our guides and resources
- Improve our website and user experience
- Comply with legal obligations
- Protect our rights and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal requirements
- To protect our rights or safety
- With service providers who assist in website operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with relevant authorities
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
8. International Users
If you are accessing our website from outside Indonesia, please be aware that your information may be transferred to and processed in Indonesia.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "last modified" date.
10. Contact Information
If you have questions about this privacy policy, please contact us:
Calm Flow ID
Jl. MH Thamrin No. 22, Menteng
Jakarta 10350, Indonesia
Email: [email protected]
Phone: +62 812 7695 3210